Terms & Condition

OVERVIEW

This website is operated by Zeraki Soaps. Throughout the site, the terms "we," "us," and "our" refer to Zeraki Soaps.

By accessing our website or purchasing products from us, you agree to be bound by these Terms & Conditions ("Terms of Service", "Terms"), including any additional policies referenced herein or available on our website.

These Terms apply to all users of the website, including browsers, customers, merchants, vendors, and contributors of content.

Please read these Terms carefully before using our website. If you do not agree to these Terms, you may not access or use our website or services.

We reserve the right to update, modify, or replace any part of these Terms at any time by posting updates on this page. Your continued use of the website constitutes acceptance of those changes.


SECTION 1 – ONLINE STORE TERMS

By using this website, you confirm that you are at least the age of majority in your state or country of residence or have received consent from your legal guardian.

You agree not to:

  • Use our products for any unlawful purpose.
  • Violate any applicable laws or regulations.
  • Upload or transmit viruses, malware, or malicious code.
  • Attempt to interfere with the security or functionality of the website.

Violation of these Terms may result in immediate termination of your access to our services.


SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time for any reason.

Your content (excluding payment information) may be transferred securely over various networks and adapted to technical requirements.

Payment information is always encrypted during transmission.

You may not reproduce, copy, sell, resell, or exploit any part of our website or services without our prior written permission.

Section headings are included for convenience only and do not affect the interpretation of these Terms.


SECTION 3 – ACCURACY OF INFORMATION

We strive to ensure all information on our website is accurate and up to date. However, we do not guarantee that all information is complete, accurate, or current.

Any reliance on the information available on this website is at your own risk.

Historical information is provided for reference only and may not reflect current products, pricing, or policies.


SECTION 4 – PRODUCT PRICING & SERVICE CHANGES

Prices of our products may change without prior notice.

We reserve the right to modify, suspend, discontinue, or replace any product or service without liability.


SECTION 5 – PRODUCTS & SERVICES

Some products may be available exclusively online and in limited quantities.

Product colors, images, and packaging are displayed as accurately as possible; however, actual colors may vary depending on your screen settings.

We reserve the right to:

  • Limit product quantities.
  • Restrict sales to specific customers or locations.
  • Modify product descriptions or pricing without notice.
  • Discontinue any product at any time.

We do not guarantee that products or services will always meet every customer's expectations.

Returns and exchanges are subject to our Return Policy.


SECTION 6 – BILLING & ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order.

Orders may be limited or cancelled if they appear to be placed by dealers, resellers, distributors, or involve suspicious activity.

You agree to provide accurate billing, shipping, payment, and contact information and to promptly update your account details whenever necessary.


SECTION 7 – THIRD-PARTY TOOLS

Our website may provide access to third-party tools or services over which we have no control.

These tools are provided "as is" and "as available" without warranties of any kind.

Your use of third-party tools is entirely at your own risk and subject to the respective provider's terms.


SECTION 8 – PERSONAL INFORMATION

Your submission of personal information through our website is governed by our Privacy Policy.


SECTION 9 – ERRORS & OMISSIONS

Occasionally, our website may contain typographical errors, pricing inaccuracies, product description mistakes, or omissions.

We reserve the right to:

  • Correct errors.
  • Update information.
  • Modify pricing.
  • Cancel orders affected by incorrect information.

These corrections may occur at any time without prior notice, even after an order has been placed.


SECTION 10 – DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

We do not guarantee that our website or services will always be uninterrupted, secure, or error-free.

All products and services are provided on an "as is" and "as available" basis unless otherwise expressly stated.

To the maximum extent permitted by law, Zeraki Soaps, its owners, directors, employees, affiliates, suppliers, partners, and service providers shall not be liable for any direct, indirect, incidental, consequential, punitive, or special damages arising from:

  • Use or inability to use our website.
  • Product purchases.
  • Delays in delivery.
  • Errors or omissions on the website.
  • Loss of profits, revenue, or data.
  • Any other claim arising from use of our services.

Where applicable law limits such exclusions, our liability shall be limited to the maximum extent permitted.


TERMS FOR ₹0 PRODUCTS & FREE GIFTS

Promotional Products

Products priced at ₹0 are promotional items available only during eligible offers.

They cannot be purchased separately.

Website Errors

If a ₹0 product is added due to a website error rather than a valid promotion, Zeraki Soaps reserves the right to:

  • Cancel the entire order.
  • Remove the invalid promotional item.
  • Dispatch only the paid products.

Free Gift Eligibility

Only one promotional free gift will be shipped per eligible order unless otherwise stated.

Adding multiple ₹0 items does not guarantee multiple free gifts.

Invalid Use

Orders attempting to misuse promotional offers may be cancelled or partially fulfilled at the sole discretion of Zeraki Soaps.

Returns & Exchanges

Free gifts and ₹0 promotional products are not eligible for return or exchange except where damaged during delivery.


SECTION 11 – CONTACT INFORMATION

If you have any questions regarding these Terms & Conditions, please contact us:

Zeraki Soaps

Email: care@zerakisoaps.com